Política de envío
Shipping Policy
EngineLabs
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed, it will be shipped to the address provided at checkout.
2. Shipping Time
Estimated delivery times:
- 🇺🇸 United States: 5–12 business days
- 🌍 International: 7–15 business days
Please note that delivery times are estimates and may vary depending on location, customs, and carrier delays.
3. Shipping Cost
We offer Free Shipping on all orders.
No additional shipping fees will be charged at checkout.
4. Tracking Information
Once your order has been shipped, you will receive a tracking number via email.
Please allow 2–5 business days for tracking information to update in the system.
5. Delays and Exceptions
In rare cases, delivery times may be extended due to:
- High order volume
- Carrier delays
- Customs processing
- Weather conditions or unforeseen circumstances
EngineLabs is not responsible for delays caused by external factors beyond our control.
6. Incorrect Address
Customers are responsible for providing accurate shipping information.
If an incorrect address is entered:
- We are not responsible for lost or undelivered packages
- Additional fees may apply for reshipment
7. Lost or Stolen Packages
EngineLabs is not responsible for lost or stolen packages marked as delivered by the carrier.
If this occurs, please contact your local carrier for assistance.
8. Customs, Duties & Taxes
For international orders:
- Customers are responsible for any customs duties, taxes, or import fees
- These charges are determined by your local customs authority
9. Split Shipments
In some cases, your order may be shipped in multiple packages depending on product availability and warehouse location.
10. Contact Information
If you have any questions about shipping, please contact us at: